If you are having trouble logging into your ReleaseWire account we recommend the following steps:

STEP 1: VERIFY YOUR WEB BROWSER SUPPORTS COOKIES


ReleaseWire requires that your web browser support cookies. All modern web browsers offer this support. You will need to make sure this feature is enabled in your web browser.


For information on how to enable cookies visit:


http://support.google.com/accounts/bin/answer.py?hl=en&answer=61416


STEP 2: VERIFY YOUR WEB BROWSER SUPPORTS JAVASCRIPT


In order to log into ReleaseWire, your web browser must have Javascript support enabled.


For information on how to enable Javascript visit:\


http://enable-javascript.com/


STEP 3: VERIFY YOUR LOGIN NAME


It is important to remember that ReleaseWire user names are case sensitive. Entering "User Name" instead of "user name" will result in an incorrect login attempt.


If you are unsure of your user name you can request an email reminder

by visiting:


https://www.releasewire.com/account/login/forgot/username/


STEP 4: RESET YOUR PASSWORD


If you have forgotten your password you can request a new password by

visiting: 


https://www.releasewire.com/account/login/forgot/password/


DO YOU STILL NEED HELP?


If you are still unable to log in please contact ReleaseWire customer support for help. When contacting customer support please include your web browser type (Internet Explorer, Firefox, etc) and version, also include which operating system you are using, such as Windows 7.