Media Contact Management

To Create a Media List: 1. Hover over "Apps" 2. Click on "CRM" 2. Along the right hand side, click "Lists" 3. Click "Add Media List" 4. Enter a "Name" for your Media List and "Description" 5. Click "Save" **To add a media contact to your list, you can do so by reviewing the steps from this article "How to Add a Media Contact to A Media List? (https://help.releasewire.com/index.php?/Knowledgebase/Article/View/111/10/how-to-add-a-media-contact-to-a-media-list)" ...

To add a Media Contact: 1. Hover over "Apps" 2. Click on "CRM" 3. Click "Add Contact" from the account dashboard or navigation bar 4. There are seven (7) sections which you will need to enter information a. Contact Settings b. Telephone Settings c. Email Settings d. Work Schedule e. Contact Preferences f. Social Media/ Instant Messaging g. Address Settings 5. Click "Save"

To add a media contact to a media list: 1. Hover over "Apps" 2. Click on "CRM" 3. Click on "Contacts" 4. Check the boxes next to the contacts you desire 5. Click "Add to Lists" 6. Pick which list(s) you want to add the contact(s) to ***If you do not have a list created, you can create one from the screen above

ReleaseWire CRM (Contact Relationship Management) is a cornerstone application used to achieve maximum results with ReleaseWire’s media engagement solutions. By using ReleaseWire CRM, businesses of all sizes can manage their lists of media contacts which includes journalist, editors, bloggers and other members of the media to make effective communication a reality. Creating a Media Contact You can also import media contacts by uploading a CSV File. Uploading a CSV File it saves you time ...

To create an excel spreadsheet: You must have Microsoft Excel or a program that supports saving a CSV File. Important fields to include in the excel spreadsheet are: - First Name - Last Name - Title - Department in which you work - Birthday - Telephone (Work, Home, Mobile, Fax) - Email (Work, Home, Mobile) - Address (Home, Work) - City (Home, Work) - State (Home, Work) - Country (Home, Work) - ZIP/ Postal (Home, Work)

To Import a CSV File into CRM: 1. Hover over "Apps" 2. Click "CRM" 3. Hover over "Contacts" 4. Along the right hand side, Click "Import Contacts" 5. Click "CSV File" 6. Click "Browse" and enter in the description 7. Click "Upload" 8. Match the fields accordingly 9. Click "Proceed"

TO ADD A MEDIA CONTACT TO YOUR MEDIA LIST: ***DUPLICATE PRESS RELEASES WILL NOT BE SENT TO A MEDIA CONTACT THAT YOU HAVE ON MULTIPLE LISTS. 1. Hover over ""CRM"" 2. CLICK ""MEDIA CONTACTS"" 3. Click ""Add Contact"" or ""media contact"" in the box 4. ENTER INFORMATION (NOTE: THE MORE INFORMATION YOU PROVIDE, THE EASIER IT WILL BE TO MAINTAIN YOUR INTERACTIONS WITH EACH CONTACT.) 5. CLICK ""SAVE"" "